Interior
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Customers are requested to clear their personal items from their vehicle before appointments. PSAD will not be held responsible for any lost items. There may be an extra charge of $25 to remove and repack owner items left in the auto.
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Glove box interiors will not be cleaned and Owner contents in glove boxes will not be disturbed.
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Child car seat(s) should be removed prior to the appointment If you wish the seat cleaned under the child seat. We are not experts in re-installing child seats to meet specifications.
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For autos that have extra dog hair or dirt conditions that are greater than the average amount and take extra time to detail, there will be a surcharge. This charge can vary from depending on the extra work required. The detailer working on the auto will assess this charge as the work proceeds
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PSAD normally do not clean the inside of enclosed canopies on large trucks because most owners have them filled with tools and supplies and the inside is difficult to access with a pressure hose. If cleaning of these area is required, it is available at an optional price.
General
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On check-in, we ask our customers to identify and point out any components or parts that were already broken or in a condition about to fail before the detailing appointment. Then extra care will be taken during the cleaning process in these areas. If we find defective materials or loose-fitting parts while cleaning, we may not be able to clean them properly and will advise the customer.
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On any case, PSAD will not be responsible to repair near failing parts that may tear, break or come loose in the cleaning process.
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If we find defective materials or loose-fitting parts while cleaning, we may not be able to clean them properly and will advise the customer.
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PSAD will not be responsible to replace weak or dead batteries. We avoid using any electrical devices on cars that may drain a battery, but leaving doors open during the cleaning process can drain a battery if it is in a weak state. Customers need to ensure their battery is in proper working condition.
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PSAD takes care when washing and cleaning engines. There are isolated cases where electrical fuse boxes or other electrical devices are not properly sealed allowing water to penetrate and causing engine starting problems. When this occurs, Prestige requests the auto owner to bring the car back and we will do an engine drying. We are very experienced on drying and this solves most cases. PSAD will not take responsibility to pay owners service bills from others to dry the engine.